Returns & Replacement
Every Your Sankalp stone is personally prepared for the individual and intention connected with the order. Please review our simple policy below.
Personalized products cannot be returned.
Personalized products cannot be returned.
Every Your Sankalp stone is selected, purified and ritually prepared
specifically for the person and Sankalp details provided with the order.
Because the stone has been personalized through this preparation and is
intended for that individual, it cannot be reused or supplied to another customer.
For this reason, returns or exchanges are not accepted once a personalized
order has been prepared and delivered, except where the product
arrives damaged, defective, or incorrect.
Damaged during delivery? We’ll help.
If your stone arrives broken or damaged, please contact us as soon as possible after delivery. Share your order number along with clear photographs of the damaged stone and packaging so we can review the issue.
Where the damage is confirmed, we will arrange an appropriate
replacement for the affected stone.
Natural differences in colour, markings, inclusions, texture, shape and size are expected in natural stones and are not considered damage or defects.
Need help with a damaged order?
Contact us with your order number and photographs of the affected item and packaging.
