Terms & Conditions
Please review the terms that apply when using the Your Sankalp website and placing a personalized order.
Last Updated: August 2026
Welcome to Your Sankalp, a brand operated by OFFMIND (OPC) Private Limited, based in Sonipat, Haryana, India.
By accessing our website, placing an order, or purchasing a Your Sankalp product, you agree to the following Terms & Conditions.
1. About Your Sankalp
Your Sankalp offers personalized ritual stones prepared in connection with the individual and Sankalp intention provided with an order.
Our current offerings include:
Pyrite Dhan Sankalp
Sphatik Vidya Sankalp
Amethyst Griha Shanti Sankalp
Each product goes through a process that may include stone selection, laboratory certification, ritual purification, puja preparation, personalization, packing, and delivery.
2. Eligibility to Place an Order
Orders must be placed by a person who is 18 years of age or older.
Where a Sankalp stone is intended for a minor, such as a child receiving Vidya Sankalp, the order should be placed by a parent, legal guardian, or another adult authorized to provide the required details.
3. Personalization Information
Your Sankalp products are prepared specifically for the person and intention connected with the order.
Customers are responsible for ensuring that all information submitted is accurate, including:
Recipient name
Personal Sankalp or intention
Date of birth, where provided
Time of birth, where provided
Place of birth, where provided
Gender, where provided
Shipping and contact details
Optional birth-related information is used only where it has been voluntarily provided.
4. Changes to an Order
Customers may request changes to personalization or order details within 24 hours of placing the order.
Requests should be sent to:
Because preparation begins soon after an order is placed, we cannot guarantee that every change request can be accommodated once the preparation process has progressed.
After the 24-hour change window has passed, changes may no longer be possible.
5. Incorrect Information Provided by the Customer
The preparation process begins based on the details submitted with the order.
If incorrect recipient, Sankalp, birth, contact, or other personalization information is supplied by the customer and the permitted change period has passed, Your Sankalp will not be responsible for remaking or replacing the product at its own cost.
If a remake or replacement is requested in such circumstances, the applicable product and preparation costs may need to be paid by the customer.
6. Order Cancellation
Because Your Sankalp products are personalized and preparation begins specifically for the individual connected with the order, orders cannot be cancelled after payment has been completed.
Customers should review all product, personalization, and shipping information carefully before completing payment.
7. Pricing & Payment
All prices displayed on the Your Sankalp website are in Indian Rupees (INR) and include applicable GST unless otherwise stated.
Payment must be completed using the payment options available during checkout.
Cash on Delivery is not currently available.
Payments are processed through third-party payment gateways. Your Sankalp does not directly store complete card, UPI, or banking credentials.
8. Order Acceptance & Availability
Placing an order and successfully completing payment does not prevent Your Sankalp from contacting the customer where additional information is required to prepare or fulfil the order.
In the rare event that we are unable to fulfil an order, the customer will be informed and the applicable payment will be refunded to the original payment method.
Processing time for the refund may depend on the payment provider or financial institution.
9. Preparation & Delivery
Your Sankalp products require preparation before dispatch.
Typical preparation and dispatch time is approximately:
5–7 business days
Delivery after dispatch generally takes approximately:
3–8 business days
These timelines are estimates and may vary because of location, courier serviceability, holidays, operational disruptions, or circumstances outside our reasonable control.
Free shipping is currently provided to serviceable PIN codes within India.
International delivery is not currently offered.
10. Delivery Failure & Reshipping
If an order cannot be successfully delivered and is returned to us, we will review the delivery circumstances and arrange reshipping where appropriate.
Where a genuine delivery failure requires the parcel to be sent again, Your Sankalp will bear the reshipping charge.
Customers are nevertheless requested to provide complete and accurate delivery details and remain available for reasonable delivery attempts.
11. Personalized Products & Returns
Every Your Sankalp stone is prepared specifically for the individual and intention connected with the order.
Because a personalized ritual stone cannot be reused or supplied to another customer, returns or exchanges are generally not accepted after the product has been prepared and delivered.
This does not affect cases involving eligible damage, defects, incorrect fulfilment, or other rights that may apply under applicable law.
12. Damaged, Broken, Missing or Incorrect Items
If:
the stone arrives damaged or broken,
the wrong product is delivered,
an authenticity certificate is missing,
the wrong item is included in the package, or
another fulfilment error has been made by Your Sankalp,
the customer should contact us within 24 hours of delivery.
Please provide:
Order number
Clear photographs of the product
Photographs of the packaging
Photographs or details showing the affected, incorrect, or missing item
Once the issue has been reviewed and confirmed, Your Sankalp will arrange an appropriate correction or replacement at no additional cost to the customer.
Where a replacement stone is required, it will go through the necessary selection and preparation process before dispatch.
Claims reported after the standard 24-hour reporting period may not be eligible for correction or replacement, subject always to rights available under applicable law.
13. Natural Variation
Your Sankalp products contain natural stones.
Natural differences in:
Colour
Shape
Texture
Markings
Inclusions
Transparency
Surface formation
Size
may occur.
Such natural variation does not by itself mean that a stone is defective, damaged, or incorrect.
Product photographs are representative unless a specific listing expressly states otherwise.
14. Laboratory Certification
Every Your Sankalp stone is intended to be supplied with laboratory authenticity documentation.
Where applicable, the certificate includes a photograph connected with the individual stone supplied in the package.
Laboratory certification relates to the physical stone and its authenticity. Ritual preparation and the Sankalp process form the spiritual and personal aspect of the Your Sankalp experience.
15. Spiritual Nature of the Products
Your Sankalp stones are intended to support personal spiritual practice, prayer, intention, reflection, and mindful action.
Many people value natural stones and spiritual practices as meaningful ways to remain connected with personal intentions and positive direction.
Individual experiences can naturally differ, and customers are encouraged to treat their Sankalp as something that works alongside thoughtful choices, effort, communication, learning, and responsible action in everyday life.
16. Product Care
Customers should follow the care guidance supplied with their individual Sankalp stone.
In particular:
Pyrite should be kept completely dry.
Sphatik should be protected from harsh chemicals, perfume, and strong impact.
Amethyst should be protected from harsh chemicals, perfume, strong impact, and prolonged direct sunlight.
Damage caused by improper handling, unsuitable storage, or failure to follow the supplied care guidance may not qualify for replacement.
17. Website Information
We aim to keep product descriptions, preparation information, pricing, availability, and website content accurate and up to date.
Natural stone appearance, packaging details, preparation methods, website content, and product presentation may be updated where appropriate.
Where an error materially affects an order, we will take reasonable steps to address it.
18. Intellectual Property
The Your Sankalp name, logo, visual identity, website design, written content, graphics, photographs, product descriptions, ritual guides, and other original brand materials are owned by or licensed to OFFMIND (OPC) Private Limited, unless otherwise indicated.
They may not be reproduced, copied, distributed, or commercially used without appropriate permission.
19. Privacy
Personal information submitted through the website is handled in accordance with our Privacy Policy.
This includes customer contact information, personalization details, Sankalp information, and optional birth details supplied for preparation.
Please review our Privacy Policy for further information.
20. Limitation & Applicable Rights
Nothing in these Terms & Conditions is intended to remove or restrict any consumer right that cannot lawfully be excluded under applicable Indian law.
Where any provision of these Terms conflicts with a mandatory legal right, the applicable legal requirement will prevail.
21. Governing Law & Jurisdiction
These Terms & Conditions are governed by the laws of India.
Subject to applicable consumer law and any rights relating to the appropriate consumer dispute forum, matters requiring jurisdictional determination shall be connected with Sonipat, Haryana, India.
22. Changes to These Terms
Your Sankalp may update these Terms & Conditions from time to time to reflect changes in products, operations, website functionality, business practices, or applicable requirements.
The latest version will be published on this page with an updated revision date.
23. Contact
For questions about these Terms & Conditions or an existing order, contact:
Your Sankalp
A brand of OFFMIND (OPC) Private Limited
Sonipat, Haryana, India
Email:support@yoursankalp.com
